The educated consumer is our best customer

By Sebastian Heller Published on February 7, 2010

THE Cyprus Union of Consumers and Quality of Life has organized a series of educational seminars for families running from February until roughly the end of May.  The aim of the programme is to teach consumers how to secure their rights and engage in the correct sort of consumer behaviour which will help in improving their quality of life.

The seminars are designed to be attended by parents in the company of their children and are built around the theories of Lev Semyonovich Vygotsky, the founder of cultural-historical psychology.  The course structure is formulated to encourage cooperative behaviours between parents and children on the basis of the idea that the role of the adult is critical in the intellectual development of the child.

Seminars to be included in the course programme include: “Diet and Health”, “Exercise and Health” and “Child-Consumer”.  The programme will kick off on February 23 with the seminar “Preventative Measures and Communication in The Family” which will be held at the European University of Cyprus.

The programme is being run and coordinated by Dr Loucas Aristodimou and child psychologist Dr Monica Siakou, who may be contacted for reservations on 99499987 and on 99656662 respectively.

Mon, February 8th 2010 at 10:05

Peter Gresswell from Nothampton comments:

What is really needed is a Cypriot version of Esther Rantzen and a programme like That's Life on Cyprus television. That is what raised awareness of consumer rights in the UK in the 1970s and 80s, and helped to extend those rights. Its success was down to it also being entertaining.

Sun, February 7th 2010 at 19:53

John comments:

Would it not be better to educate suppliers and their staff to ensure that customer service is the norm and advise is readily available?